Terms & Conditions

Welcome to Eco Threads Co. By accessing or using our website, purchasing products, or interacting with our services, you agree to be bound by these Terms & Conditions.

Please read them carefully before using our website.

1. General

These Terms & Conditions govern your use of the Eco Threads Co. website and all purchases made through it.

By using this website, you confirm that:

You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
You agree to comply with all applicable laws and regulations.
The information provided by you is accurate and complete.

Eco Threads Co. reserves the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

2. Products & Availability

All products displayed on our website are subject to availability.

As many of our products are handcrafted and handwoven, slight variations in color, texture, weave, and finish may occur. These natural variations are not defects and contribute to the uniqueness of each piece.

We reserve the right to:

Modify product specifications
Discontinue products without notice
Limit quantities available for purchase

3. Pricing

All prices are displayed in Indian Rupees (INR) unless otherwise stated.

Eco Threads Co. reserves the right to:

Change prices at any time without prior notice
Correct pricing errors that may occur on the website
Cancel orders affected by pricing inaccuracies

Applicable taxes and shipping charges will be calculated during checkout.

4. Orders & Payments

All orders are subject to acceptance and availability.

An order confirmation email does not guarantee acceptance of your order. Eco Threads Co. reserves the right to refuse or cancel any order for reasons including:

Product unavailability
Payment authorization failure
Pricing or technical errors
Suspected fraudulent activity

Payments are processed securely through trusted third-party payment providers.

5. Shipping & Delivery

Shipping timelines, fees, and policies are outlined in our Shipping Policy.

While we strive to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

Courier delays
Weather conditions
Government restrictions
Customs clearance procedures
Force Majeure events

Eco Threads Co. shall not be held liable for such delays.

6. Returns & Exchanges

Returns, exchanges, and refunds are governed by our Returns & Exchange Policy.

Customers are encouraged to review the policy carefully before making a purchase.

7. Intellectual Property

All content available on this website, including but not limited to:

Logos
Product images
Designs
Text
Graphics
Branding
Website content

is the exclusive property of Eco Threads Co. and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

8. User Conduct

You agree not to:

Use the website for unlawful purposes
Attempt unauthorized access to our systems
Distribute malware or harmful code
Interfere with website functionality
Misrepresent your identity or information

Violation of these terms may result in termination of access to the website.

9. Limitation of Liability

To the maximum extent permitted by law, Eco Threads Co. shall not be liable for:

Indirect or consequential damages
Loss of profits or revenue
Loss of data
Delays or interruptions in service
Third-party actions or services

Our total liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

10. Product Representation

We make every effort to display product colors, textures, and details accurately.

However, actual colors may vary depending on:

Device screens
Monitor settings
Lighting conditions
The handcrafted nature of our products

Such variations shall not be considered defects.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, store, and use personal information.

12. Third-Party Links

Our website may contain links to third-party websites.

Eco Threads Co. is not responsible for the content, policies, or practices of any external websites.

Users access third-party websites at their own risk.

13. Force Majeure

Eco Threads Co. shall not be responsible for delays or failure to perform obligations due to events beyond our reasonable control, including but not limited to: